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- Visual inspection of the rug to be cleaned and discussion with you to ensure the best cleaning methods
- Pre-Spray (formulated for each type of material)
- Soft scrub and shampoo
- Gentle steam clean extraction
- High air flow drying
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"Mike vacuumed first which is rare in this day and age…The carpet had been abused by our ill older dog who had left urine smells upstairs and a bloodstain downstairs. Both are now gone."
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